Mail server

Fix Outlook not connecting to server on Windows 11/10

Yes Microsoft Outlook does not connect to the server on your Windows 11/10 computer, this article may be able to help you. Microsoft Outlook is one of the best information managers using which you can send and receive emails. However, after updating the system to the latest version, many users find it difficult to connect Outlook to the server. Due to this issue, users are unable to send, receive, refresh or even download new emails. So, if you are facing the same problem, continue with this troubleshooting guide to fix the issue.

Outlook not connecting to server on Windows PC

Here is what you can do if Microsoft Outlook won’t connect to server in Windows 11/10.

  1. Restart Outlook
  2. Check Internet
  3. Double check your credentials
  4. Check Outlook Status
  5. Use an SSL encrypted connection
  6. Repair Outlook Account
  7. Rebuild Outlook Data File
  8. Disable extensions
  9. Update Outlook

Now let’s see all the solutions in detail.

1]Restart Outlook

The very first thing you can try is to restart Outlook. Sometimes a temporary problem can prevent Outlook from connecting to the server. In such a case, the best thing to do is to restart Outlook. You can even reconnect to the Internet and open Outlook. Now check if the issue is resolved or not.

2]Check the Internet

A weak internet connection can be another reason why you are having the problem. In such a case, you can’t do anything but wait for your internet to be back. You can restart your router, in case you are using it as an internet source. You can even contact your ISP if the problem persists for a long time.

3]Double check your credentials

Delete account in Outlook

Another reason that can trigger the problem is the wrong account ID. Sometimes you would have entered the wrong username or password and wonder why Outlook is not connecting to the server. The situation mainly arises when you log in for the first time. So, make sure you have entered the correct credentials. To do this, follow the steps below.

  1. Launch Outlook on your system.
  2. Click on the File option present in the upper left corner of the screen.
  3. Click on the drop-down icon present with account settings.
  4. To choose Account settings in the list of options.
  5. Tap on your email account and choose the Remove option.

That’s it. You have finally deleted the existing account from Outlook. Go now to File again and choose the Add an account option. Make sure you enter the correct ID password this time.

Read: Failed to update accounts connected to Outlook and synchronization problems

4]Check Outlook Status

Disconnected from work

The next thing you need to check is whether Outlook is online or not. If Outlook is offline, there is no way you can connect it to Microsoft servers. You can check the Outlook server status by following the steps below.

  1. Open Outlook on your system.
  2. Click on send receive tab present on the upper part.
  3. Click on the Disconnected from work option.

Now Outlook will connect to Microsoft servers. Check if the issue is resolved or not.

5]Use an SSL encrypted connection

You must be connected with the SSL encrypted connection in order to connect to the Microsoft Exchange server. To do this, follow the steps below.

  1. Launch Outlook.
  2. Click on the File option present in the upper left corner.
  3. Tap on the drop-down icon present next to Account Settings.
  4. Click on Server settings.
  5. Change the encryption method to SSL/TLS.
    SSL encrypted network
  6. Click Next > Done.

That’s it. Check if the issue is resolved or not.

6]Repair Outlook Account

Repair Outlook

The best part of Microsoft Outlook is that it offers an option using which you can easily fix different email providers within the application. So, if you have a server problem, you will have to go through the repair process to fix the problem. To do this, follow the steps below.

  1. Launch the Outlook application on your system.
  2. Click on the File option present at the top left corner.
  3. Tap on the drop-down icon present under the Account Settings option.
  4. Choose Account Settings from the list of options.
  5. In the next window, select your Gmail account.
  6. Tap the repair option.

Once done, restart your system. Open Outlook and check if the issue is resolved or not.

7]Rebuild Outlook Data File

Open File Location

You can rebuild the Outlook data file to fix the server not connecting issue. By default, all Outlook data is saved to an external file. However, if it is corrupted, you will have problems connecting to the server. As a solution, you will need to rebuild the Outlook data file.

  1. Launch Outlook > Account Settings > Data Files.
  2. Click on the email account that is unable to connect to the server.
  3. Choose the Open File Location option.
  4. Now rename the Outlook data file associated with the problematic email address.

That’s it. Now open Outlook and wait for it to rebuild the data file. Once done, check if the server issue is resolved or not.

Read: Email in Outlook not syncing

8]Disable Extensions

Uncheck all add-ons

Outlook offers the possibility of installing different extensions on the platform. However, these extensions can also be the reason why you are unable to connect to the server. You will need to disable extensions to fix the issue.

To do this, follow the steps below-

Go option in Outlook

  1. Open Outlook > File > Options.
  2. Click on Complements.
  3. Tap the Goes option, and uncheck all installed extensions.
  4. Click OK to save the settings.

Launch Outlook and check if the issue still occurs.

9]Update Outlook

Outlook update

Sometimes an outdated app can cause different problems including the one you are currently facing. Update Outlook by following the steps below.

  1. Launch Outlook > File.
  2. Click on the Office Account option present on the left panel of the screen.
  3. Tap on the drop-down arrow present under Update Options.
  4. Choose the Update Now option.

Now Microsoft will check for any available update. If found, it will automatically update Outlook.

Why does Outlook not connect to the server on Windows?

There are several reasons why Outlook cannot connect to a server on Windows. From weak internet connection, offline mode, third party addons, corrupted data files, misconfigured encryption connections, to outdated applications, everything can cause the server problem. It is very easy to solve this problem.

How to reconnect Outlook to the server?

It is very easy to reconnect Outlook to the server. Just tap the Send/Receive tab. After that, click Work Offline to reconnect to the server.

How to fix disconnected server in Outlook?

There are several ways to fix disconnected servers in Outlook. You can re-enable work offline mode, restart Outlook, rebuild data files, and repair Microsoft Office. If none of the solutions worked, you can recreate your profile.

Read more : Outlook failed to start last time; Do you want to boot into safe mode?

Outlook does not connect to the server