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HR Minister: 15,313 complaints received via WFW app | Malaysia

Human Resources Minister Datuk Seri M. Saravanan said that out of the total, 14,907 complaints had been dealt with. — photo by Bernama

KUALA LUMPUR, May 1 — Working for Workers (WFW) app, a digital platform for workers including foreigners to file complaints and issues related to labor issues, has received 15,313 complaints as of April 17 , since its launch on May 3. , Last year.

Human Resources Minister Datuk Seri M. Saravanan said that out of the total, 14,907 complaints had been dealt with.

“Action will be taken on any issues or feedback received through this application through the strategic cooperation of labor offices nationwide that are close to the area of ​​the employee’s premises.

“In addition to reporting employment-related issues, WFW also serves as a vehicle to provide suggestions and feedback to ensure that the well-being and interests of employees are protected by the labor legal system, particularly the Employment Act 1955,” he said.

He said so in a speech on the occasion of Workers’ Day 2022 which was broadcast live on TV1 today.

Saravanan said that to optimize the use of WFW, the app will be enhanced with translation into 14 languages ​​to encourage more workers, especially foreign workers, to channel all complaints related to labor issues.

He added that as part of an ongoing commitment to ensure that the issue of forced labor in the country can be collectively and effectively addressed to protect the country’s reputation and image, the ministry, in collaboration with the International Labor Organization (ILO), launched the National Action Plan on Forced Labor (2021-2025).

Addressing the labor market which is now more labor market oriented, such as the gig economy which offers higher incomes based on skills, Saravanan said his ministry will look into the need for specific legislation to regulate and protect the welfare of workers in the live music industry.

“Currently, around four million Malaysians have joined the gig economy, compared to just 500,000 before the Covid-19 pandemic.

“The ministry is always concerned about the needs of gig workers and gives assurances that the issue of the status of gig workers in the country, especially in terms of regulatory legal aspects, will be fully explored with various parties. “, did he declare.

In the meantime, Saravanan said his ministry will always strive to ensure that the welfare and well-being of employees continues to be protected. — Bernama