Mail server

Newport City Hall online services are unavailable due to a server issue

Users should expect online services to be available this weekend due to server issues.

According to a city statement, the City of Newport is advising residents that certain online services and features will be temporarily unavailable while IT staff work to resolve an ongoing disruption affecting the city’s internal servers.

Although the city’s website was unaffected, a number of popular online functions were temporarily suspended and messaging services were taken offline for the duration of the weekend.

Please note that municipal offices remain open and staff are available by phone and in person between 8:30 a.m. and 4:30 p.m., Monday through Friday.

Residents are urged to use the staff directory on the City’s website to contact the appropriate department if assistance is required or to visit in person during normal business hours.

According to a statement from the city, staff will work over the weekend to assess the issue in order to restore full functionality online. In the meantime, residents and visitors are urged to use the City Staff Directory at www.CityofNewport.com/StaffDirectory

Note numbers

Marriage license appointments and vital records: Questions about obtaining a marriage license or other vital records can be directed to the City Clerk’s Office at (401) 845-5300.

Building permit: If you need to apply for a building, electrical or plumbing permit, you can always do so online at https://newportri.viewpointcloud.com/

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Collections Office: To pay a property tax bill, please visit https://www.opaldata.net/RIeGov/Login.aspx?MunID=NewportTax

Water customers are asked to contact the Newport Water Division at (401) 845-5604 or visit https://www.opaldata.net/RIeGov/Login.aspx?MunID=NewportUTB

And pay a parking ticketplease visit https://newportri.rmcpay.com

For assistance with any other transaction, use the City Staff Online Directory or visit us in person.