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Server Specialist – IT-Online

The role: A position is available requiring qualified and experienced server support [URL Removed] the main focus will be on server environments related to Microsoft and Linux.


  • Performance monitoring, reporting, and server environment tuning
  • Design, installation and maintenance of servers and client environments according to best practices
  • Ensure systems are secure and perform all relevant patches, patches and upgrades
  • Providing support and assistance to the server team in the design, development, testing, tuning and implementation of client solutions
  • Implement appropriate solutions to achieve 100% availability
  • Provide other Microsoft Server and Linux administrators with technical support and guidance
  • Perform regular internal/external and PCI audits of systems
  • Manage calls in terms of escalated call times Communicate internal and external call status
  • Conduct research on technology, new technologies, optimization and alternative technologies
  • Ongoing investigation of best practice application and environment improvements
  • Adhere to change management processes
  • Ensure compliance with processes and procedures
  • Escalate any issues with data or delays in projects to the appropriate management as necessary
  • Respond to business support requests
  • Help the company compile proposals for new systems and services
  • Understand the information needs, business objectives and market sectors in which Emid operates
  • Ensure appropriate communications/updates are provided to internal and external clients on the status of ongoing project work
  • Creating and executing the allocated project task

Skills and experience: Essential diploma:

  • MCSE MCTIP: Business Administrator or B.Sc. in Computer Science.
  • Project management skills and ability to work without micromanagement by superiors
  • Knowledge of SAM and VMware Vcenter 5.5/6.0/6.7.
  • An understanding of networking that includes LAN/WAN topology, DHCP, and DNS

Preferred degree:

  • Security and access control on VMware servers and environment.
  • MS system support and Microsoft application administration.
  • Administration of HPE 3PAR storeserv and HP Storeonce. Other beneficial SAN storage
  • Solid understanding of TCP/IP

Experience required:

  • Experience in setting up public cloud servers in Azure and AWS advantageous.
  • Minimum of six years of experience in Microsoft server products and applications, design, installation, configuration, administration and support.
  • Solid experience in planning and deploying MS Active Directory with MS Exchange and upgrading from previous versions as well as Office 365 email setups.
  • Solid experience implementing and troubleshooting Microsoft Windows technologies including Windows Server, IIS, Active Directory, Exchange, WSUS, DFS, and WINS.
  • Solid experience on VMware platform installations, configuration and maintenance of Vcenter.
  • High availability and DRS configurations ensuring a 24/7 uptime environment
  • Experience designing, configuring and maintaining server hardware required.

Main responsibilities:

  • Ability to ??extract? user requirements
  • Ability to manage customer expectations
  • Team work ?? Easily shares knowledge and engages in discussions and processes, contributing to team goals.
  • Displays a willingness to learn and adjust viewpoints for the good of the team, and the impact this has on team performance and delivery, takes team responsibility, demonstrates a personal commitment to the team
  • Customer service ?? Put yourself in the customer’s shoes
  • Going the extra mile and meeting and managing expectations
  • Provide results?? Takes actions that go beyond job requirements to meet customer expectations and achieve goals.
  • Responds quickly, instills a sense of urgency and motivation to provide superior service and delivery in terms of responsiveness, efficiency and turnover?? around the times
  • Problem solving ?? Solves problems in the context of his/her immediate environment by focusing on details and recommending a context-specific solution

Personality and Attributes:

  • Excellent communication, presentation and relationship skills.
  • Autonomous with excellent organizational, administrative and interpersonal skills
  • Excellent verbal and written communication skills.
  • Emphasize the ability to articulate advanced technical topics and build consensus between business and technical constituents
  • Identifies issues and opportunities and is able to respond appropriately to available information
  • Chooses the appropriate action under defined circumstances.
  • Generates alternatives, thinks before acting and is able to identify multiple options and ways of doing things.
  • Emotional intelligence ?? The ability to use your emotions to get you to take positive action
  • Continue to pursue your goals with perseverance, even in the face of adversity or significant difficulty.
  • Structured approach to problem solving

Find out more/Apply to this position