Mail app

Top 7 Ways to Fix Mail App Not Working Windows 11

Even today, email is still the most important form of communication for most of us. And if you rely on the default Mail app on Windows 11 to exchange emails, you might face situations where the Mail app doesn’t work properly.

Whether the Mail app isn’t syncing new emails or isn’t working entirely, this guide has some troubleshooting tips that should get the Mail app working again. So let’s get started.

Step 1: Press Windows key + S to open Windows Search, type troubleshoot settingsand press Enter.

Troubleshooting Settings

2nd step: Go to Other troubleshooters.

Other troubleshooting tool

Step 3: Scroll down to click the Run button next to Windows Store apps.

Run the Windows Store app troubleshooter

After running the troubleshooter, check if the Mail app is working fine now.

Step 1: Press Windows Key + I to open Settings. Use the left pane to switch to the Accounts tab and navigate to Emails and Accounts.

Emails and accounts

2nd step: Expand your email account and click Manage.

Manage email account

Step 3: In the Account Settings window that opens, click Change mailbox synchronization settings.

Mailbox sync settings

Step 4: Under Download new content, select “as items arrive” and turn on the switch under Email.

Finally, click Done.

Synchronization settings on Windows

Step 1: Press Windows Key + I to open the Settings app.

2nd step: Go to the Privacy & Security tab. Scroll down to App permissions and select Email.

Privacy and security settings in Windows

Step 3: Turn on the switch next to Mail & Calendar.

Allow Mail app to access emails

Step 1: Right-click the Windows Terminal Option Start Menu icon (admin) from the resulting menu.

Open Windows Terminal Administrator

2nd step: Type the command below and press Enter.

sfc /scannow
Run SFC scan

After running the scan, restart your PC. If the problem persists, you can try performing a DISM or Deployment Image Servicing and Management scan instead. It can maintain Windows image and fix any irregularities with system files.

Launch the command prompt with administrator rights and enter the following commands one by one.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Wait for the process to complete then restart your PC to see if the Mail app is working properly now.

Step 1: Press Windows Key + I to launch the Settings app. Switch to the Apps tab and navigate to Apps & Features.

Application features

2nd step: Locate the Mail & Calendar app. Use the three-dot menu next to it and select Advanced options.

Advanced options for the Mail and Calendar app

Step 3: Scroll down to the Reset section and click on the Repair button.

Repair Mail app on Windows

If app repair doesn’t work, you can reset the app itself. Resetting the app will delete all app data and restore app settings to their defaults.

To remove the Mail app, open the Start menu, type to postand click on the Uninstall option.

Uninstall the messaging app

Once removed, reinstall the Mail app from the Microsoft Store.

Step 1: Open the Start menu, type create a restore point and click on the first result that appears.

Open System Restore

2nd step: Go to the System Protection tab and click on the System Restore button.

System Properties Window

Step 3: You can either use the recommended restore point or choose one yourself by choosing the second option.

Perform a system restore

Choose a restore point while the Mail app is working fine and tap Next. From there, follow the on-screen instructions to perform a system restore.