Mail app

Top 8 Ways to Fix Mail App Not Working on iPhone

Even though the App Store is full of great mail apps, the majority stick to the default Mail app on iPhone. With iOS 15, Apple added the Protect Mail Activity add-on to hide IP addresses. However, these features are only good on paper when the Mail app isn’t working in the first place. Let’s fix Mail app not working on iPhone.



Fix Mail app not working on i Phone

1. Enable mobile data for Mail app

Are you trying to retrieve new emails from the mobile internet? You may not receive new emails if mobile data failover is disabled for the Mail app. Follow the steps below to enable it.

Step 1: Open the Settings app on iPhone.

2nd step: Scroll down to Mail.

Step 3: Enable mobile data toggle in the next menu.



Select mail


Activate mobile data

2. Add an email account again

If you’re having trouble using the Mail app with a specific email provider, it’s time to remove the account and add it again. Here’s how.

Step 1: Open the iPhone Settings app and go to Mail.

2nd step: Select Accounts.

Step 3: Tap the email provider you’re having trouble with. Select Delete Account and remove it from your iPhone.



Delete gmail account


Add a new account

Add the email account again from the same Accounts menu and try to access it from the Mail menu.

3. Check Mail Fetch Settings

You should make sure to push emails from the server when possible. The Push option will not be available for some email providers like Gmail. In this case, you must select Recover to receive new emails. Here’s what you need to do.

Step 1: Open iPhone Settings and go to Mail.

2nd step: Go to the Accounts menu.

Step 3: Tap Get New Data.



Fetch new data


Fetch new data menu

Step 4: Enable the Push toggle.



Fetch new emails

From the same menu, select Gmail and press Fetch to get new emails from servers. You might experience a delay in retrieving new emails. The iPhone will fetch new data in the background only when powered on and on Wi-Fi.

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4. Check notification settings

The Mail app might work fine, but a wrong notification setting might be the real cause of the problem.

You can open iPhone settings and go to Mail menu. Select notifications and customize notifications for each email account.



Notifications tab


Check email notifications

You can also prioritize VIP email addresses and set different email tones for them.

5. Offload the Mail app

This one applies to experienced Mail users. If the Mail app has consumed a lot of storage in the background, it may stop working altogether. You can easily offload Mail app data from the Settings app.

Step 1: Open the iPhone Settings app.

2nd step: Go to the General menu.

Step 3: Select iPhone Storage.



Select general


Select i Phone storage

Step 4: You will see a detailed storage analysis. Find the Mail app in the list.

Step 5: Tap Mail and select Unload from the next menu.



I Phone storage menu


Offload mail data

This will free up the storage used by the app but keep its documents and data. Reinstalling the app will restore your data.

6. Reinstall the Mail app

Apple finally allows users to delete default apps on iPhone. If the Mail app is not working properly, you can remove it and add it again from the App Store. Here’s how.

Step 1: Long press the Mail app icon and select Delete app.

2nd step: To select Delete app and confirm your decision.



Delete the messaging app

Open the App Store and search for Mail. Install the app on your phone and start adding email accounts.

7. Update iOS

Mail is one of the default apps that come with the iPhone. Apple updates all these apps with frequent iOS updates. That means you can’t just go to the App Store and install the latest Mail app.

You need to update the iOS version to the latest version to get the working Mail app back.



Update my operating system

Start receiving emails on iPhone

You also need to turn off Focus mode and make changes to the notification summary to get the Mail app to send frequent notifications.

The Mail app is an integral part of the iPhone experience. The non-working app can delay your attention to essential emails on your iPhone. The steps above should help resolve the issue.

Last updated on December 13, 2021


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