Mail app

Windows 10’s built-in Mail app triggers major problems for Gmail users

Windows 10 comes with a built-in email client with touch support and a minimalist, flat design. The Mail app for Windows 10 includes all the essential features to manage your Outlook, Yahoo, and Gmail email accounts, but a recent app update is said to cause major issues for users.

In a thread on the Microsoft Answers forum and Google Forums, a number of users reported issues with the built-in email client. At first glance, this is all due to the 2004 version of Windows 10 or a recent update to the Mail application, released on May 28.

Although Microsoft has not yet confirmed the reports, many users have noted that the Mail app or Windows 10 version 2004 breaks the integration of Gmail into the built-in email client. For example, the Mail app will delete your sent emails or move them to the spam folder without permission and you may not be able to access them on the Google web interface either.

“It seems to be automatically deleted and deleted from the server,” one user noted on the forums.

Others speculate that emails are not permanently deleted and you may find your sent emails in Spam folder or other random folders in Gmail.

Some users have confirmed that the Windows 10 Mail app is also unable to download Gmail email attachments and other issues have been confirmed by a forum moderator.

“The Windows 10 Mail app is broken and awaiting a fix from Microsoft. It would be best to access your Gmail account via [web version] in your web browser,” said a Google forum moderator.

The problem seems to be widespread and Microsoft has not yet confirmed the information. For now it looks like one way to deal with all the clutter is to use the Gmail web interface or you can also customize the spam filter settings in your Gmail account to keep emails sent to the correct place.